Utility Management
Welcome to Help Central’s home page for New World ERP Utility Management. Here you will find links to documentation, videos, and webinars related to the Utility Management application, as well as timely announcements when applicable.
Also, you can use the table of contents on the right side of the page to navigate within the online help. The contents are organized to match the menu layout in the Utility Management software.
Announcements
- The exception charges message has been modified to direct users to the ePay log viewer to review possible errors (patch 2022.1.16).
 - The exception charges message has been modified to direct users to the ePay log viewer to review possible errors (patch 2022.1.15).
 - A Bill Date column has been added to the non-metered history grid (patch 2022.1.15).
 - Linked utility account payments can be made for multiple transactions in the cart using Enterprise Payments (patch 2022.1.15).
 - Payments can be made for multiple transactions in the cart using Enterprise Payments (patch 2022.1.15).
 - New and updated features since release 2021.1